GLPI is the most widely deployed Open Source ITSM and Asset Management solution in the world. Synapse Software provides US pricing and support for organizations and teams of any size and configuration.
GLPI provides complete flexibility. Since it's open source, you can host it where you want, configure it to your organization's unique requirements (or not at all), install plugins from the community or the marketplace, and/or build custom solutions on top of it.
GLPI provides the perfect balance between a comprehensive "out-of-the-box" experience and infinite customizability. You can start small and simple with an out-of-the-box installation (and just a few configuration changes) and evolve as your organization grows, or jump right in and configure every last detail. If you need even more customization, you can always build your own custom solution on top of GLPI.
Synapse Software