Support

Synapse Software is committed to making sure our products and services are always working for you. If you run into an issue or even just have a question, please don't hesitate to reach out:

By Email: support@synapsesoftware.com
6AM to 10PM US Pacific Time, except major US holidays (see below)

By Phone: 1-833-3-CORTEX (text or call)
Generally 6AM to 10PM US Pacific Time, except major US holidays (see below)

Support Holidays

  • New Years Day
  • Easter Sunday
  • Memorial Day
  • Juneteenth
  • July 4
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving Day
  • Christmas Day