Support

Synapse Software is committed to making sure our products and services are always working for you. If you run into an issue or even just have a question, please don't hesitate to reach out:

By Email: support@synapsesoftware.com

By Phone: 1-833-3-CORTEX (text or call)

Using the form below

Standard Support

Generally 6AM to 10PM US Pacific Time, except the following holidays

New Years Day
Martin Luther King, Jr. Day
Presidents' Day
Easter Sunday
Memorial Day
Juneteenth
July 4
Labor Day
Indigenous Peoples' Day
Thanksgiving Day
Friday after Thanksgiving Day
Christmas Day