Synapse Software is committed to making sure our products and services are always working for you. If you run into an issue or even just have a question, please don't hesitate to reach out:
By Email: support@synapsesoftware.com
By Phone: 1-833-3-CORTEX (text or call)
Using the form below
Unless otherwise provided for by contract, support is provided at the Standard level.
Business hours, weekdays (except holidays)
One US time zone
6AM to 6PM, all days (except holidays)
US Pacific (Washington) Time
Custom support arrangements
As defined by contract
The following holidays apply to Standard and Premium support levels. This list may change from year to year.
Synapse Software