Synapse Software (“we,” “our,” or “us”) respects your privacy. This policy describes what information we collect when you use our website and how we use it. We do not collect personally identifiable information beyond what is necessary to operate the services described below.
Our website uses the following third-party services that may collect or process data:
We use Microsoft Clarity to understand how visitors use our site. Clarity may collect usage data such as how you move and click on the site, session recordings, and similar analytics. This helps us improve our website. Clarity’s data practices are governed by Microsoft’s privacy policy. We do not use Clarity to collect names, emails, or other directly identifiable information unless you provide it through a form on our site.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Our site may use additional analytics, marketing, or support tools (such as HubSpot or PostHog). Those services may set cookies or collect usage data in accordance with their own policies. We use them only to operate and improve our site and communications.
We may update this privacy policy from time to time. The current version is always available on this page. Continued use of the site after changes constitutes acceptance of the updated policy.
For questions about this privacy policy or our practices, contact us at info@synapsesoftware.com or through our contact page.
Synapse Software