Cortex understands the way your database has been defined through Cherwell – no guessing!

What's a business object record without related items, embedded forms, and all your tabs? We surface all that information automatically.

In addition to data and linked records, uploaded attachments get surfaced from the record, just like in Cherwell.

Cortex supports SAML and OpenID Connect authentication, using the same Security Groups used by Cherwell to protect sensitive data.

Restore a backup of your Cherwell database, tell Cortex how to connect to it, and start using it immediately. No imports or data transformation.

Don't waste professional services hours on the past. Have your new ITSM platform focus on the future and let Cortex handle the old data.

Cortex is the only product on the market that shows your business object records on a screen that looks like your Cherwell business object form.

Built from the ground up for access to historical Cherwell data, with tools specifically for the most common use cases.

Cortex isn't custom for each database. It's one product designed to adapt to all Cherwell configurations, so you're standing on the shoulders of many satisfied users.

Complete documentation available. Set up yourself or request installation assistance.