Cherwell Service Management

Cherwell Technical Alliance Partner (Associate)

Synapse Software is a Technical Alliance Partner with Cherwell Service Management, the leading low-code IT and Enterprise Service Management platform. Cherwell is one of the most extensible and flexible service management products on the market.

mApps

Twilio mApp

Our Twilio integration enables outbound SMS messages from anywhere within Cherwell, pulling the mobile number from the associated Customer and saving a record of the text message to a Journal